Terms and Conditions

Terms &
When you give Bala Chang your credit or debit card details you are confirming that you are either the card holder, or that you have permission from the card holder to use the card for ordering. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Delivery Information

Allow 3-5 working days for UK deliveries.
UK orders over £30 are subject to free delivery. Otherwise standard delivery charge is £3.99.
Worldwide shipping defers depending on country. Please email us at rob@balachang.com for more information.
We Ship all over the world.


Products can only be returned if there is a manufacturer defect and the items are unopened. The item must be returned within 14 days of purchase. To request a refund, please email us and state your reason for requesting a refund. We will confirm the return address by email.


Do you ship worldwide?

Yes, we ship all over the world.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Maestro and PayPal. Please make sure your billing address matches the address your bank holds or we won’t be able to verify your card.


If you fancy stocking Bala Chang, please email us as we would love to talk to you. Please call + 44 7530915089.

Contact Us

Please contact us here using our Contact Form.